（原文） The friendly staff and close location to the slopes were the only positives of our stay. All the common areas were really cold and unusable, to the point where people were wearing their coats (including during breakfast). There was a smell of burnt petrol in the whole hotel coming from the drying room which made all my skiing gear reek of petrol. The worst part was the shower room which was freezing cold because the onsen (which is supposed to warm it up) was not turned on. Someone even had the great idea to put open the shower room door to let the cold inside a bit more. The included breakfast buffet was pretty sad, consisting of instant miso and sugary toast. All of it while paying a premium for booking during Xmas even though it seemed to be at half capacity
（原文） The hotel staff were incredibly friendly and insightful! The space was really cosy and the rooms were quite spacious as well — even with four of us! It’s a short walk to the nearest onsen but there’s a lovely shower and hot bath facility on site too.
（原文） This hotel is literally the worst place I’ve ever stayed. The common bathroom facilities were diabolical - the onsen/bath was never full or hot and generally smelt of a combination of warmed up body odor and mould. We had to sort our own garbage which was first for me. The bedroom was never tidied or refreshed during our stay and the breakfast was inedible. Beds/futons were easily the most uncomfortable during our 4 week trip in Japan. Perhaps the worst aspect of our stay was the noise though - we could literally hear every single movement from the adjacent rooms. This place is an absolute disaster - DO NOT BOOK HERE. If possible I would give 0/10
（原文） We had a lovely stay. Was 3 people and one room. The bath was sadly closed but the shower was hot and the Onsen outside the hotel was open. Staff is amazing and so kind. The small coffee shop was always open and served one great cup of coffee. Big storage and drying room. Lots of areas for tuning up boards and skis. The lounge has games and ping pong, fun way to unwind from a long day.
（原文） I stayed with my wife and child. This hotel has good access to Main Street and each “Onsen”(spring) and helped us stay quiet and relaxed. Additionally, keeping all facility and rooms clean was wonderful for us. Furthermore, it was very glad that the staff was very kind and friendly to us. We look forward to visiting this hotel next time we come to Nozawa Onsen.
温泉街とスキー場に両方アクセスがよくとても快適でした
スタッフの皆さんもとても親切でまた野沢温泉に来る時は利用したいです
（原文）
The friendly staff and close location to the slopes were the only positives of our stay. All the common areas were really cold and unusable, to the point where people were wearing their coats (including during breakfast). There was a smell of burnt petrol in the whole hotel coming from the drying room which made all my skiing gear reek of petrol. The worst part was the shower room which was freezing cold because the onsen (which is supposed to warm it up) was not turned on. Someone even had the great idea to put open the shower room door to let the cold inside a bit more. The included breakfast buffet was pretty sad, consisting of instant miso and sugary toast. All of it while paying a premium for booking during Xmas even though it seemed to be at half capacity
間違いなくまた戻ってきます！ :)
（原文）
The hotel staff were incredibly friendly and insightful! The space was really cosy and the rooms were quite spacious as well — even with four of us! It’s a short walk to the nearest onsen but there’s a lovely shower and hot bath facility on site too.
We’ll definitely be back again! :)
私たちは自分たちのゴミを分別しなければなりませんでした。私たちの滞在中、寝室は片付けられたりリフレッシュされたりすることはなく、朝食は食べられませんでした。
日本での4週間の旅行中、ベッド/布団は簡単に最も不快でした.
おそらく、私たちの滞在の最悪の側面は騒音でした-隣接する部屋から文字通りすべての動きを聞くことができました。
この場所は絶対的な災害です-ここで予約しないでください。
可能であれば、0/10を与えます
（原文）
This hotel is literally the worst place I’ve ever stayed. The common bathroom facilities were diabolical - the onsen/bath was never full or hot and generally smelt of a combination of warmed up body odor and mould.
We had to sort our own garbage which was first for me. The bedroom was never tidied or refreshed during our stay and the breakfast was inedible.
Beds/futons were easily the most uncomfortable during our 4 week trip in Japan.
Perhaps the worst aspect of our stay was the noise though - we could literally hear every single movement from the adjacent rooms.
This place is an absolute disaster - DO NOT BOOK HERE.
If possible I would give 0/10
（原文）
We had a lovely stay. Was 3 people and one room. The bath was sadly closed but the shower was hot and the Onsen outside the hotel was open. Staff is amazing and so kind. The small coffee shop was always open and served one great cup of coffee. Big storage and drying room. Lots of areas for tuning up boards and skis. The lounge has games and ping pong, fun way to unwind from a long day.
このホテルは大通りや各温泉へのアクセスが良く、静かでリラックスした滞在をさせてくれました。さらに、すべての施設と部屋を清潔に保つことは私たちにとって素晴らしいことでした。また、スタッフの方がとても親切で親しみやすく大変うれしかったです。
次回野沢温泉にお越しの際も当館をご利用頂けますと幸いでございます。
（原文）
I stayed with my wife and child.
This hotel has good access to Main Street and each “Onsen”(spring) and helped us stay quiet and relaxed. Additionally, keeping all facility and rooms clean was wonderful for us. Furthermore, it was very glad that the staff was very kind and friendly to us.
We look forward to visiting this hotel next time we come to Nozawa Onsen.
（原文）
Great place to stay! I recommend !
（原文）
Friendly staff who are very accommodating! Staff speak English quite well. Rooms are very clean, comfy and warm!