(原文) Front desk is in another building 30 mins away, makes no fxcking sense. I didn't know until I'm at the front door of the building and realised there is no front desk. Staff says that the check-in instructions are in the special instructions section that you'll never noticed in the email. And you'll only receive the email when you book a room, in my case is non-refundable. So even if I notice the check-in instructions, I still have to go to the building 30 mins away just to check-in. The room itself is ok, fully functional kitchen, BUT, there is no kettle nor microwave oven nor woks in the room. I called the front desk regarding this issue, the staff says I can pick up a kettle from the self serve section, but it's out of order. And then my only choices provided by front desk are, wait until next morning maybe someone will fix the kettle, but no guarantee, or pray for some other guests to return a kettle that works. What a bloody 3 star hotel.
(原文) We really had a hard time not knowing where to get the keys from, we asked but they sent us japanese instructions instead of english. The phone helpline was worst whenever we asked they put us on hold. The room was nice but the hallways smells.
画像にも貼りましたがこちらが用意しなくてはならないものもありますので、ホテルという名前で選ぶと想像と違うとおもいます。
部屋自体は問題ありませんが、完全に機能的なキッチンですが、部屋にはやかんも電子レンジも中華鍋もありません。この問題についてフロントデスクに電話したところ、スタッフはセルフサービスセクションからケトルを受け取ることができると言っていますが、故障しています。そして、フロントデスクが提供する私の唯一の選択肢は、翌朝まで誰かがやかんを修理するかもしれませんが、保証はありません。または、他のゲストが機能するやかんを返すように祈ることです。なんて血まみれの 3 つ星ホテル。
(原文)
Front desk is in another building 30 mins away, makes no fxcking sense. I didn't know until I'm at the front door of the building and realised there is no front desk. Staff says that the check-in instructions are in the special instructions section that you'll never noticed in the email. And you'll only receive the email when you book a room, in my case is non-refundable. So even if I notice the check-in instructions, I still have to go to the building 30 mins away just to check-in.
The room itself is ok, fully functional kitchen, BUT, there is no kettle nor microwave oven nor woks in the room. I called the front desk regarding this issue, the staff says I can pick up a kettle from the self serve section, but it's out of order. And then my only choices provided by front desk are, wait until next morning maybe someone will fix the kettle, but no guarantee, or pray for some other guests to return a kettle that works. What a bloody 3 star hotel.
(原文)
체크인 하는 곳은 떨어져있어 불편했지만 숙박시설 자체는 매우 좋았어요. 진짜 집을 빌리는거라 짧은 여행보단 긴 일정일 때 예약하면 좋을 것 같고 4명이서 빌리는게 가장 좋은것같습니다!ㅋㅋ추천합니다
(原文)
We really had a hard time not knowing where to get the keys from, we asked but they sent us japanese instructions instead of english. The phone helpline was worst whenever we asked they put us on hold. The room was nice but the hallways smells.